Electrical Safety Awareness Survey
Ottawa River Power Corporation is conducting a survey on Electrical Safety Awareness in our service regions. You may receive a telephone call from a third-party company, Advanis, who is doing interviews on our behalf. We encourage you to participate in this important project. Should you have any questions, please call the office at 613-732-3687.
Ontario Electricity Support Program: There's help for low-income households. Get help.
If you are a customer of Ottawa River Power Corporation, and in a lower-income home, you may qualify
for a reduction on your electricity bill. To find out more and apply click here.
Please note that most of the OESP contracts are on a two year basis. If you need to renew your application please click the link and follow the steps.
E-Billing is now available to our customers. Please have your account number and your meter number as it is needed to create your online account. To sign up click here.
Ontario Energy Board Releases 2016 Scorecard:
All local distribution companies (LDCs) in Ontario recently reported their performance to the Ontario Energy Board on an array of categories. Please click here to see how ORPC performed.
Ontario's System-Wide Electricity Supply Mix: 2016 Data
Electricity Retailing – Disclosure to Consumers, O. Reg. 416/99, requires retailers to disclose to consumers the Ontario system-wide electricity supply mix in the manner established by the Ontario Energy Board. The Board’s Directive for the Disclosure of Information to Consumers by Electricity Retailers under Ontario Regulation 416/99 prescribes the manner and timing requirements for this disclosure. The Directive applies to all retailers, including distributors that provide standard supply service.
Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The following label discloses the system-wide electricity supply mix data for 2016. This data must be used by electricity suppliers for the purposes of complying with the disclosure obligations of O. Reg. 416/99 and the Directive. This data should be considered current until further notice.
||Ontario’s Electricity Mix*
|Alternative power sources
*Includes both Tx (direct) and Dx (embedded) connected generation (Ontario Ministry of Energy)
**Includes duel-fuelled facilities that are predominantly natural gas (e.g., Lennox Generating Station)
Note: Figures may not add to 100% due to rounding.
August 14, 2017
Ontario's Fair Hydro Plan
Electricity bills will be lowered by 25 percent on average for residential consumers.
Rate increases will be held to inflation for four years.
As many as half a million small businesses and farms will also benefit from this reduction.
Lower-income Ontarians and those living in eligible rural communities will receive even greater reductions, as much as a 40 to 50 percent cut.
The benefit will vary for individual consumers depending on electricity usage and service territory. These measures include the eight per cent rebate introduced in January 2017 and build on previous initiatives to deliver broad-based relief on all electricity bills.
To find out more click here.
On January 1, 2017, your electricity costs went down 8%.
Ontario’s government is reducing electricity costs by rebating an amount equal to the provincial portion of the HST on your monthly hydro bill. That’s an 8% rebate for Ontario families, and on average will mean $130 more in your pocket each year.
Commercial Customers may qualify. If your business load is less than 50 kilowatts you automatically qualify.
What happens when we all use electricity at the same time?
emPOWERme has some interesting information and tips on saving energy. Click on the photo below.
Time of Use Rates
Rate information from May 1, 2018 - October 31, 2018
Planned Outages - Notification for those with Medical Equipment
If you use registered medical equipment, you need to inform Ottawa River Power Corporation, should
you wish to be notified of planned outages. The procedure to notify ORPC is to complete the attached
documentation and return it to our offices. Once we receive the complete forms, and verify that
the equipment qualifies, ORPC will add your contact information to the notification list.
Note: this covers planned outages only, an emergency power failure is an emergency and every effort
will be made to return power to the affected area as soon as possible.
Five Ways to Respect the Power
Locate the lines. Before starting any outdoor job whether at work or at home, first look up, look out
and locate. Then keep track of where they are as you move around so you're always mindful of the
- Keep yourself and equipment a safe distance away. For the kind of powerlines that connect
a house to the poles on the street, keep yourself and any equipment (ladders, pruners, tall
vehicles, etc.) at least one metre away. For the higher voltage lines that run down streets, stay
at least three metres away. Not only is making contact very dangerous but even coming close to
the line can cause the electricity to jump or 'arc' through the air and contact you or your
- Never attach or drape anything on a powerline. Never brace a ladder against a line or near
its point of contact to a building. Don't run other lines like antennas or cables on or near power-
lines. And never grab a line for balance when working at heights.
- Carry equipment horizontally. Carry ladders, pruners and other long equipment on their side,
not vertically as they could connect or attract arcing from an overhead line.
Plant trees away from overhead powerlines. If your trees have grown into or close to powerlines,
contact your local utility. Do not trim trees around powerlines yourself. And call before you dig to ensure underground cables and other utility equipment are located and marked. For more tree trimming and
landscaping tips, visit esasafe.com