Ontario Energy Board Releases Scorecard:
All local distribution companies (LDCs) in Ontario were recently assessed by the Ontario Energy Board for their performance on an array of categories. Please click here to see how ORPC performed in the first annual scorecard (for the previous fiscal year of 2013).
September 2014 - Notice to Our Customers:
On September 18, 2014, we received phone calls from three of our customers in Pembroke who were contacted by a toll-free 1-800 number by a person claiming to be from a hydro company. The customers were told that their account was in arrears and if they did not make a payment, their electricity would be disconnected. The calls were fraudulent and we wish to issue a warning.
We wish to remind our customers that Ottawa River Power Corp. provides our customers with their account details and does not accept credit card payment, nor electronic wire transfers, over the phone from customers. Please take caution not to provide any personal information to unknown people over the phone, including your ORPC account number.
Customers who receive such fraudulent calls are asked to report the incident to their local police department, or to the Government of Canada’s Anti-Fraud Centre, please visit: http://www.antifraudcentre-centreantifraude.ca/english/home.html, or call: 1-888-495-8501.
For information about this great program and to enter the contest, please click here.
How to Pay Your Bill
ORPC accepts a variety of payment methods which allows you to choose the most convenient option. Please click the above "RESIDENTIAL" heading for information on our methods of payment. You can pay one of the following ways: by mail (with cheque or money order), by pre-authorised payment plan, through your banking institution, or by Interac or with cash (in person at our office). To pay by MasterCard, please call: 1-877-403-7078, or visit: https://ipn.paymentus.com/otp/stde/orpc.