Ottawa River Power Generation
283 Pembroke Street West
Pembroke, Ontario
K8A 6Y6
Phone: 613-732-3687
After Hours Emergency: 613-735-0014
Fax: 613-732-9838

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For information about this great program and to enter the contest, please click here.


Summer Time of Use Rates are in Effect

Time of Use (TOU) rates are in effect. The chart below indicates TOU rates for the period of May 1, 2014 to October 31, 2014.  Please note, the mid-peak and on-peak time frames for this period differ from the winter period, while the off-peak timing remains the same. 

For more information, please visit the Ontario Energy Board's website: Rates and Billing Periods.

 

Off-Peak (when demand for electricity is lowest) 7.5 cents per kWh
Mid-Peak (when demand for electricity is moderate) 11.2 cents per kWh
On-Peak (when demand for electricity is highest) 13.5 cents per kWh


How to Pay Your Bill

ORPC accepts a variety of payment methods which allows you to choose the most convenient option. Please click the above "RESIDENTIAL" heading for information on our methods of payment. You can pay one of the following ways: by mail (with cheque or money order), by pre-authorised payment plan, through your banking institution, or by Interac or with cash (in person at our office). To pay by MasterCard, please call: 1-877-403-7078, or visit: https://ipn.paymentus.com/otp/stde/orpc.


Door-to-Door energy retailers in Pembroke

We encourage our customers to take precaution if you are approached to sign or renew an energy contract for your home or business.  Here are some tips, as outlined by the Ontario Energy Board (OEB) which regulates the industry:

  • Always ensure you see the salesperon’s ID badge, and receive a business card

  • Do not share your personal information (ie. your bills), unless you are certain you wish to sign a contract

  • Read over the contract with care, as well as the disclosure statement, and the price comparison provided by the salesperson

  • The Ontario Energy Board does not solicit door-to-door

Watch this informative video by the OEB:  www.youtube.com/watch?v=Q5srRp8doRM

You have choices when buying the energy portion of your electrical energy needs. Ottawa River Power Corporation does not sell electricity but simply delivers the electricity to your home.  Therefore ORPC will never come to your door to sell this to you.  If you do not purchase your power from a retailer, your power is provided under the Regulated Price Plan set by the Ontario Energy Board.  To understand the options before you sign a contract follow this link for more information: Consumer Protection.

Also, the Ministry of Consumer Services has developed tips for consumers to deal with unsolicited sales agents who knock on their door (including information about water heater rentals), please visit: www.sse.gov.on.ca/mcs/en/Pages/Door_to_Door_Sales.aspx