Distribution Rate Application
Ottawa River Power has applied to the Ontario Energy Board to increase the amount it charges by $8.32 each month for the typical residential customer beginning on May 1, 2016. Other customers, including businesses, may be affected as well. Ottawa River Power Corporation has also applied to change certain specific service charges. It is important to review the application carefully to determine whether you may be affected by these changes.
OEB Notice - English
OEB Notice - French
Details of the rate application can be found on the Ontario Energy Board weblink.
Ottawa River Power continues to focus on you, the customer. Ottawa River Power makes every effort to engage its customers on a regular basis to ensure we are aware of your needs and that you are receiving the best value for your money. Ottawa River Power remains committed to provide its customers with the most reliable service at the least possible cost.
New Time of Use Rates
Effective November 1st, new time of use electricity prices will take effect, as per the Ontario Energy
Board. On average, the rate increase will add approximately 3.4%, or $4.00 to a customer’s bill
(based on a household that consumes 800 kWh per month). The main drivers of this increase are
expenses associated with Ontario Power Generation’s nuclear and hydro-electric power plants, and
renewable generation sources. Time of use rate changes occur in the spring and fall yearly, and are
dictated by the regulatory body of the Ontario Energy Board. For more information, please click on the
Planned Outages - Notification for those with Medical Equipment
If you use registered medical equipment, you need to inform Ottawa River Power Corporation, should
you wish to be notified of planned outages. The procedure to notify ORPC is to complete the attached
documentation and return it to our offices. Once we receive the complete forms, and verify that
the equipment qualifies, ORPC will add your contact information to the notification list.
Note: this covers planned outages only, an emergency power failure is an emergency and every effort
will be made to return power to the affected area as soon as possible.
Ontario Electricity Support Program: There's help for low-income households. Get help.
If you are a customer of Ottawa River Power Corporation, and in a lower-income home, you may qualify
for a reduction on your electricity bill. To find out more and apply click here.
Click here for the form.
The second week in May is Powerline Safety Awareness Week in Ontario, a time to be reminded of the importance of staying clear of overhead and underground powerlines, particularly when working, doing household chores or having fun outside.
The Electrical Safety Authority (ESA) and many of Ontario's local electrical utilities are running public
awareness programs around the theme of 'Respect the Power.' Touching or even coming within a
few metres f an overhead powerline can kill or seriously injure you. Yet all too often powerlines become
'out of sight, out of mind' as people go about daily activities.
"Tragically every year people in Ontario are killed or critically injured from contact with powerlines and
electrical utility equipment," said Scott Saint, ESA's Chief Public Safety Officer. "We need everyone to
recognize and respect the power and take some simple, yet life-saving safety precautions."
Five Ways to Respect the Power
Locate the lines. Before starting any outdoor job whether at work or at home, first look up, look out
and locate. Then keep track of where they are as you move around so you're always mindful of the
- Keep yourself and equipment a safe distance away. For the kind of powerlines that connect
a house to the poles on the street, keep yourself and any equipment (ladders, pruners, tall
vehicles, etc.) at least one metre away. For the higher voltage lines that run down streets, stay
at least three metres away. Not only is making contact very dangerous but even coming close to
the line can cause the electricity to jump or 'arc' through the air and contact you or your
- Never attach or drape anything on a powerline. Never brace a ladder against a line or near
its point of contact to a building. Don't run other lines like antennas or cables on or near power-
lines. And never grab a line for balance when working at heights.
- Carry equipment horizontally. Carry ladders, pruners and other long equipment on their side,
not vertically as they could connect or attract arcing from an overhead line.
Plant trees away from overhead powerlines. If your trees have grown into or close to powerlines,
contact your local utility. Do not trim trees around powerlines yourself. And call before you dig to ensure underground cables and other utility equipment are located and marked. For more tree trimming and
landscaping tips, visit esasafe.com
Ontario Energy Board Releases Scorecard:
All local distribution companies (LDCs) in Ontario were recently assessed by the Ontario Energy Board
for their performance on an array of categories. Please click here to see how ORPC performed (based on
full year ending 2014)