Safety & Power Outages
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
Safe digging starts long before the shovel hits the ground. Before beginning any excavation project: - Confirm the full scope of work - Submit an accurate locate request - Review your locate package carefully - Verify that field markings match the information provided - Ensure your locates are still valid before continuing work Taking a few extra minutes to prepare can help prevent utility damage, injuries, service interruptions, and costly delays. Request your locate at OntarioOneCall.ca. Click Before You Dig — It's The Law. #SafeDiggingStartsWithUs #DigSafe #OntarioOneCall #ClickBeforeYouDig #DamagePrevention #PublicSafetyAwareness
⏰ Last Chance!⏰ ORPC is developing its 2027–2031 Distribution System Plan, and we want to hear from you! If you're an ORPC residential or business customer, complete our survey for a chance to win. Your feedback will help shape the future of our electricity distribution system. 🗓️ The last day to enter is Sunday, July 12, 2026. Complete the survey today: https://www.surveymonkey.com/r/XKVTQ8Q Open to ORPC customers only. An ORPC account number is required to participate.
Jun 30, 2026
Please note that our Pembroke and Almonte offices will be closed on Wednesday, July 1st, for Canada Day.
To report an outage during our closures, please contact: 1-877-332-3316.
As always, bill payments can be accepted via:
Jun 24, 2026
⚠️ Planned Outage Notice: A scheduled power outage affecting Cecelia Street, Catherine Street, & Chamberlain Street in Pembroke will occur on June 30, 2026, from 8:00 AM to 2:00 PM. Visit our Planned Outages page for full details.
Jun 23, 2026
⚠️ Planned Outage Notice: A scheduled power outage affecting Peacock Crescent & Shipman Drive in Almonte will occur on Monday, June 29, 2026, from 9:00 AM to 1:00 PM. Visit our Planned Outages page for full details.
May 20, 2026
Ottawa River Power is currently accepting applications for a Journeyperson Powerline Technician/Powerline Technician apprentice. Find out more on our Careers page.
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-877-332-3316
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316