Safety & Power Outages
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
Your feedback matters! ⚡ ORPC is developing its 2027–2031 Distribution System Plan (DSP) and wants to hear from you. A DSP is a long-term plan that explains how ORPC intends to maintain, renew, and improve the local electricity distribution system so that customers continue to receive safe and reliable electricity service. Complete the survey for a chance to win our Summer Leisure Prize Pack! 📝 22 questions ⏱️ 10–15 minutes 🔒 Confidential responses The survey is open to ORPC customers only. A valid ORPC account number is required to participate. Please note that ORPC only controls the distribution portion of your electricity bill. ORPC does not set the commodity price of electricity, transmission rates, HST, or most other provincial charges. Any references to bill impact in the survey relate to the distribution portion of the bill unless otherwise noted.
Planned Power Outage UPDATE (Pembroke): Today’s planned outage, originally scheduled to end at 11:30 AM, will now extend until approximately 12:30 PM due to unforeseen delays. Our crews are working as quickly and safely as possible to complete the system repairs necessary to restore power. We apologize for the inconvenience this may cause and appreciate your continued patience and understanding.
Jun 5, 2026
⚠️ Planned Outage Notice: A scheduled power outage affecting Cecelia Street, Esther Street, Supple Street, Pembroke Street East in Pembroke will occur on June 16, 2026, from 9:30 am to 11:30 am. Visit our Planned Outages page for full details.
Jun 1, 2026
⚠️ Planned Outage Notice: A scheduled power outage affecting some ORPC customers on Glenwood Drive and Cecelia Street in Pembroke will occur on Thursday, June 11, 2026, from 8:00 AM to 12:00 PM (noon). Visit our Planned Outages page for full details.
May 20, 2026
Ottawa River Power is currently accepting applications for a Journeyperson Powerline Technician/Powerline Technician apprentice. Find out more on our Careers page.
May 5, 2026
⚠️ Planned Outage Notice: A scheduled power outage affecting select customers on Adelaide Street and Norton Street in Almonte will occur on Friday, May 8, 2026, from 8:30 AM to 12:00 PM (noon) —visit our Planned Outages page for full details.
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-877-332-3316
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316